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What happened: I purchased * tickets for event on **********, with no reasons event was canceled I want my refund, how to get it?
What happened: I requested a refund last night before the waka flock flame concert in Bloomington Indiana. There was a sudden death in my family so I had to go home immediately. My roommate requested one too, and got the refund since she was driving me home. I also got and email conformation for my ticket, but was never in my eventbrite app. I was just wondering if there was a way to get my money back since I was unable to attend due to something not in my control.
What happened: The problem: I try to get my refund but am told I can't this is not ok. I need a refund asap
What happened: The problem: I still haven't recieved my refund
What happened: I was trying to do something, and ran into a problem.
What happened: Hello, *I accidentally sent my event tickets to the wrong email (one I cannot access) and the “change email” button was broken. I have my order number and can verify the charge, but I don’t know how to now access the tickets. I’ve been running in circles trying to contact someone at Eventbrite about this, but nothing is working.
What happened: We are trying to configure a question for event registration where we ask our registrants for their phone number, but provide them with the option to opt-out of text message reminders. Are there any ways to create this question without requiring registrants to go to another page
To contact the Eventbrite customer service by phone, you can follow these steps:
Look up the phone number of the Eventbrite customer service. The phone number is listed on eventbrite.com. Or check out the Eventbrite phone number page on WorthEPenny.
Dial the Eventbrite phone number (888) 201-2414.
Wait for an answer: Once the call is connected, wait for an Eventbrite representative to answer on the other end.
Identify yourself and state your reason for calling the Eventbrite representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Eventbrite to help them assist you.
Ask for assistance: Ask the Eventbrite representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Eventbrite needs additional information from you or provides any instructions, follow them carefully.
Thank the Eventbrite representative: After you have received the assistance you need, thank the Eventbrite representative for their time and help.
To get to a real person as quickly as possible when calling Eventbrite, you can follow these steps:
Dial the Eventbrite customer service phone number (888) 201-2414, which can be found on the Eventbrite website or in your order confirmation email form Eventbrite. Or check out the Eventbrite phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Eventbrite. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Eventbrite representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with an Eventbrite representative.
If the system still doesn’t connect you to an Eventbrite representative, stay on the line without pressing any keys. Eventbrite will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Eventbrite.
Once you reach a live person, explain your issue and provide any relevant information about your Eventbrite order. The Eventbrite representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Eventbrite website. This may allow you to connect with an Eventbrite representative more quickly and efficiently than calling.
When calling Eventbrite customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Eventbrite account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Eventbrite representative without any disruptions or background noise.
Be polite and respectful to the Eventbrite representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Eventbrite.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Eventbrite representative address your concern.
If the initial Eventbrite representative is unable to resolve your issue, politely ask to speak with a supervisor from Eventbrite or escalate the issue to a higher level of authority.
Take notes during the call, including the Eventbrite representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Eventbrite after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Eventbrite customer service.
If you are unhappy with your call to Eventbrite customer service, there are several options you can try:
Call again: Try calling Eventbrite customer service again and speak to a different Eventbrite representative. Sometimes a different Eventbrite representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Eventbrite representative, you can ask to speak with a supervisor from Eventbrite or escalate the issue to a higher level of authority.
Provide feedback: After the call, Eventbrite may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Eventbrite customer service through other channels, such as email or chat. You can also explore the Eventbrite Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Eventbrite service, you may want to consider other options such as returning the product you bought on Eventbrite or filing a complaint with a consumer protection agency.
No, Eventbrite hasn’t provided any live chat service currently. While live chat support is not currently available, Eventbrite offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Eventbrite customer service by phone, email, or social media. Phone support is available all day, and customers can expect a prompt response from an Eventbrite representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Eventbrite.
You can contact Eventbrite via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Eventbrite via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Eventbrite official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Eventbrite, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Eventbrite. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Eventbrite social media team.
Please note that the social media accounts of Eventbrite are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Eventbrite for certain issues. For urgent or complex issues, it's recommended to contact Eventbrite customer service via phone or chat for more personalized assistance.
Yes, to contact the Eventbrite customer support by email, follow these steps:
Go to eventbrite.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Eventbrite and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Eventbrite order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Eventbrite order number or username.
Once you have completed the email, click send. You should receive a response from the Eventbrite customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Eventbrite. WorthEPenny provides free tools and resources to assist customers in reaching Eventbrite customer service more efficiently, such as the Eventbrite phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Eventbrite, as well as forums where Eventbrite customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Eventbrite, it is not associated with or endorsed by Eventbrite.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Eventbrite official app or the Eventbrite company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Eventbrite trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Eventbrite. All references by WorthEPenny to third-party trademarks like Eventbrite are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.